Shipping policy
Shipping & Delivery Policy – Raifax
Thank you for shopping with Raifax. We are committed to providing reliable shipping and transparent delivery information so you can shop with confidence. This Shipping & Delivery Policy applies to all orders shipped within the United States.
Order Processing Time
- Orders are typically processed within 1–2 business days
- Processing takes place Monday through Friday
- Orders placed on weekends or public holidays will be processed on the next business day
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Order Cut-Off Time
- Daily Cut-Off Time: 4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed before the cut-off time may be processed the same business day. Orders submitted after the cut-off time will begin processing on the following business day.
Shipping Method & Delivery Time
- Shipping Method: Standard US Shipping
- Estimated Transit Time: 5–7 business days (Monday to Friday)
Estimated Total Delivery Time
- Processing Time: 1–2 business days
- Shipping Time: 5–7 business days
Estimated Total Delivery Time: 6–9 business days
Please note that delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, holidays, or high shipping volumes.
Shipping Costs
We proudly offer:
- Free shipping on all orders
- No minimum purchase required
There are no hidden shipping fees at checkout.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Raifax is not responsible for delays, lost packages, or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Order Changes & Cancellations
If you need to update or cancel your order, please contact us as soon as possible at:
Email: support@raifax.store
We will do our best to accommodate your request. However, once an order has been processed or shipped, modifications and cancellations may no longer be possible.
Tracking Your Order
After your order ships, you will receive a shipping confirmation email containing your tracking number.
Please allow up to 24–48 hours for tracking updates to appear after your package has been dispatched.
Delayed or Lost Packages
If your order is significantly delayed or appears lost during transit, please contact our support team at support@raifax.store.
We will work with the shipping carrier to help locate your package and provide assistance whenever possible.
Customer Support
For any inquiries or assistance:
Address: 536 E 18th St, Brooklyn, New York 11226, United States
Phone: +1 226 7020-114
Email: support@raifax.store
Our support team is ready to help you with any questions to ensure a smooth and stress-free shopping experience.